AI email assistant for customer support
Customer emails, answered by AI.
Your AI employee gets its own support address. Forward your existing inbox to it, and Aidanto answers customer emails in the same thread while your team handles the rest.
Free for 14 days. No card needed.
What it does for your customers
Keep your email address.
Forward mail from Gmail, Google Workspace, Outlook or Microsoft 365 to your support address. Replies go out from the support address, in the same thread.
Answers real customers only.
It replies only when the sender’s address is verified, and ignores auto-replies and mailing lists. Mail from no-reply and bulk senders waits in your inbox for the team.
Knows your business from day one.
Paste your website address, upload price lists and documents — PDF, Word, Excel or even a photo — or simply describe your business to the setup assistant.
Information from your websiteBooks appointments. Your team confirms.
It checks free times, requests the slot and asks your team to confirm or decline with one tap. Bookings show up in Google Calendar, Outlook or Apple Calendar through a calendar link.
Calendar and booking setupSpeaks your customer’s language.
A customer writes in French, Spanish or Polish? Answers, booking confirmations and notices go out in their language. Your dashboard is available in ten languages.
Your team steps in when it matters.
When a customer asks for a person, or a rule says so, the conversation moves to your shared inbox with its full history. Your team replies from one place, whatever the channel.
Messages: conversations with customers
How it works
Set up in three steps
- 01
Sign up and create an AI employee. It learns your services, prices and opening hours from your website or documents.
- 02
Ask it a few questions in the test chat. Channels open after its first answer.
- 03
On the Channels tab, click Turn on email. The support address works right away, and you can forward your existing address to it.
A few things you
might be wondering.
Which address do customers write to?
Your business gets a support address on aidanto.com, such as support@bloom-studio-3f9a1c2e.aidanto.com. You can keep your own address and forward its mail there. Replies are sent from the support address, not from your own domain.
Can I reply from my own mail app?
Reply from the shared inbox in Aidanto: the customer gets your answer in the same thread, and the assistant pauses in that conversation. Replies sent straight from your own mailbox are not seen by Aidanto.
Will customers know they’re talking to AI?
Yes. Before its first reply, the assistant tells customers they’re chatting with an AI assistant. Anyone who asks for a person is handed to your team.
Do I need a card to start?
No. The 14-day free trial includes up to 100 AI conversations. You add payment details only if you choose a paid plan.
It answers in your other channels too
One AI assistant and one shared inbox for every channel you connect.
WhatsApp
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